The Supervisor’s Big Book of Answers by Paula J. MacLean


Get practical, step-by-step guidance to help you become a more effective supervisor or manager. More than 50 quick-reference topics. Packed with solutions to everyday workplace problems.

Also available as an E Book


Thousands of supervisors and managers just can’t be wrong! The Supervisor’s Big Books of Answers is Canada’s best-selling book on how to be a supervisor. Both first-time and experienced supervisors will find practical guidance on how to manage common challenges in your workplace.

 Develop and refine your supervisory skills with tips and strategies on more than 60 topics including:

• Creating and sustaining strong teamwork
• Steps for giving constructive critical feedback and disciplinary action Conducting stress-free and meaningful performance appraisals
• Delegating successfully
• Managing meetings effectively
• Boosting job satisfaction and keeping morale high
• Managing change and guiding people through transition
• Managing your own stress and helping others with stress management
• Resolving conflict using a win-win approach.

 Best-selling author Paula J. Maclean brings 35+ years of experience as a business owner, non-profit executive director, human resource consultant, and college educator to her no-nonsense books on supervision.The Supervisor’s Big Book of Answers will help you solve real life challenges with the people you work with every day. Follow the step-by-step tips in this “how to be a supervisor” guidebook, and you will be amazed how simple it is to be on the fast-track to learning how to be a supervisor.

ISBN 0968443001
256 pages;
Soft Cover; Coil Bound
5th Printing – 2009


Table of Contents



7 reviews for The Supervisor’s Big Book of Answers by Paula J. MacLean

  1. Gail

    An invaluable, easy to use book with a practical, clear approach Review by Marcia

    Very well organized by topic so you can find what you need right away. Provides a consise background on many supervisory issues, and a clear, concise step by step process to follow when addressing these. Provides many useful references to other resources for further information and advanced knowledge. Wonderful resource. (Posted on 5/12/12)

  2. Gail

    Good for new supervisors Review by CEO
    We have given out to all of our new supervisors as they undertake their new responsibilities
    (Posted on 5/24/11)

  3. Gail

    Fantastic book Review by Robyn
    This was the first book that I received shortly after becoming a Supervisor. It was absolutely a saving grace on more than one occasion. I have continued to use this book throughout my career and would recommend it to all new and existing Supervisors. (Posted on 5/24/11

  4. Gail

    Useful for a first time supervisor Review by Donna
    I found this book easy to read and very informative, especially being a first time supervisor. I would definitely recommend this book. (Posted on 5/20/11)

  5. Gail

    Great read and practical to use! Review by Anne
    I found this to be a practical and informative book and easy to understand and read, I would recommend to anyone that is in a supervisory role or leader position. (Posted on 5/18/11)

  6. Gail

    Great for anyone working on a team Review by Big book of answers reader
    Even though I am not a direct supervisor, I work on a team where it is expected that all members become strong leaders. I have found this book useful in learning to communicate and resolve conflicts that have come up between me and team members. Thank you for a wealth of knowledge! (Posted on 5/16/11)

  7. Gail

    So practical I never leave the office without it Review by Only the Best
    This book is packed with practical and totally useful advice and tips that will work for any supervisor or manager no matter how much experience they have. Worth twice the $$. (Posted on 5/13/11)

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